Partners
Prysm designs and maintains the software. Partners sell it, deploy it, support it, and build on it. Prysm never sells to the end customer: its role is to give every partner the platforms, the skills, and the technical backing to work independently, in more than 30 countries.
How the network works
Each link in the chain has a defined role, from the publisher to the end customer.
Software development, license sales, training and skills transfer, Tier 3 technical support.
Local business ambassadors and Tier 2 technical support for integrators.
Project delivery and Tier 1 technical support for end customers.
Integration of their equipment with Prysm platforms, or products built on AppVision (OEM).
Partner types
They deliver turnkey projects to end customers: engineering, installation, commissioning, and day-to-day support on AppVision.
Technical experts in AppVision, with software development and programming skills, they represent Prysm in their markets and give integrators a high level of service and support.
Manufacturers whose technology Prysm interfaces with its platforms, or that build Prysm technology into their own products under their own brand.
Remote monitoring centers, telecare operators, and elevator monitoring companies that deliver remote alarm monitoring services to their own customers with EsiVision.
Partner benefits
Platforms with no lock-in
More than 400 integrations with third-party systems. Prysm sells no hardware: its platforms carry no conflict of interest with the equipment in place.
A full skills transfer
Training on AppVision and EsiVision, delivered by Prysm’s training center, so that partner teams deploy and maintain the solutions on their own.
Support at every level
Pre-sales, prototyping, and 24/7 technical support.
A shared ecosystem
Every new integration grows a driver library shared across the entire partner network.
One online space
Connect Community brings together support, licenses, the driver community, documentation, and release notes.
Tell us about your business, your markets, and your teams: we will set out the partnership model that fits your activity.
